Error Information

At Tessonics we work really hard to respond to our customers needs by constantly updating our products; especially the software. Although we try really hard to make sure that every version of our software is well tested and bug free some versions still end up with bugs. When you encounter a serious bug the following message will pop up.


If you hit the Details button, you will see a log file.


That information can be quite useful for us when we diagnose a problem so we provided you with several options for getting it to us. Just click the Action button and choose whichever methods suits you best. Send the log to If you have the time, include a quick description of what you were trying to do when you got error the message.